Privacy Policy
Austin Custom CNC is operated by Official Science LLC.
This policy describes how Austin Custom CNC uses information connected with this website, customer inquiries and our text messaging program.
Information we use
We use the contact information you provide, such as your name, phone number and email address, along with project details and communications with us, to respond to your inquiry and provide the information you request. For text messages, this includes the destination phone number, your consent choice, and message content and delivery information.
Text messaging and service providers
We use Twilio as a service provider to deliver text messages and process messaging information. We may provide information to service providers as needed to handle customer inquiries and deliver requested communications.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
Our text messaging program is limited to one requested informational message per affirmative consent. We do not use this consent for marketing or recurring messages. Calling us or submitting a project inquiry does not by itself authorize a text message.
Site analytics
We count visits to this site with Cloudflare Web Analytics, which doesn't use cookies.
We also use Google Analytics to measure page visits, inquiry form use and clicks on phone links. Google Analytics uses cookies. Our analytics events do not include the contact details or message you enter in the form. We retain campaign details and referring website names in your browser for up to 90 days and include them with an inquiry to understand how people find us.
Advertising measurement
We use Google Ads to measure inquiries and calls that follow an ad visit. Google uses cookies and ad click identifiers for this measurement. We keep campaign details and ad click identifiers in your browser for up to 90 days and include them with a project inquiry. Our conversion event sends an inquiry identifier to Google, without your name, email, phone number or message. On some pages, visitors from an ad may see a Google forwarding number so we can measure calls.
Your choices
Text messaging is optional. Reply STOP to opt out. Reply HELP for help. You can also contact us to ask about your information or messaging preferences.
Contact
For privacy questions, contact info@austincustomcnc.com or (512) 856-6750.
Read our Terms & Conditions and text messaging program information.